For senior responsible owners

Training and coaching for senior responsible owners of digital and agile programmes

Public Sector Agile offers two one-day programmes and two kinds of coaching to anyone who is the senior responsible owner (SRO) of a digital or agile programme in UK government. A place costs £995+VAT on Agile Leadership and £895+VAT on Digital Government. We run either for one leadership team for £6,500+VAT, and coaching starts at £350+VAT a session. Your department can buy through RM6219 or with a purchase order, and you can start with a free 30 minute call.

On the call you describe your programme, in confidence, and Chris tells you whether we can help. If you write to us, we reply with dates and a price, and we aim to reply within one working day.

Open dates appear on each programme page when we set them. We run each for one leadership team on a date we agree with you. If you want one place, ask us to tell you when there is an open date for Agile Leadership or Digital Government.

What changes for a senior responsible owner when the team works in an agile way

In our guide to the senior responsible owner's role in agile delivery we go through what the Government Digital Service (GDS) and the National Infrastructure and Service Transformation Authority (NISTA) ask of you. Here are four of the changes in brief, with what we offer for each.

  • You take the decisions the team cannot

    GDS wants the team and the service owner, who is accountable for the service, to decide for themselves and to come to you only when they have to. Tell them in writing where their authority stops, and take the decisions that do reach you within days. GDS sets this out in its governance principles for agile service delivery.

    On our one-day Agile Leadership for Public Sector Senior Leaders programme you work out how to make boards, assurance and spending approvals work with agile delivery.

  • You go and see the work

    GDS says senior responsible owners should visit the team regularly and take part in their sprint reviews or show and tells, so that they are fully informed and can decide quickly.

    Take our ten questions to ask your agile delivery team with you. You can ask them without any technical background. If you came to the role from outside the digital profession, Working in a Digital Government as a Non-Digital Leader is a one-day programme where you learn to follow what your agile teams are doing and what to ask them.

  • You read one page and a forecast with odds

    Ask the team for one page: what they are working on now, what comes next and what they intend to do later, with a forecast that carries odds for the next milestone and a list of what they are not doing. We advise against red, amber and green ratings and percent-complete figures, because both are somebody's judgement.

    We show you how to read the odds in how to read a delivery forecast. If the date goes into a business case, we explain how to give it in our guide to agile business cases and spending approvals.

  • Assurance reviewers check what you do

    NISTA reviews major programmes however they are delivered. In its guide to assuring agile delivery, updated in August 2026, NISTA suggests reviewers check whether the senior responsible owner keeps up with progress by attending the team's meetings.

    You can use coaching to work on one problem, such as a NISTA review. Executive coaching costs £350+VAT a session and Senior Leader Coaching costs £1,500+VAT a day.

What stays the same

You remain the senior responsible owner. Government Project Delivery sets out what the role involves, how senior responsible owners are appointed and the extra requirements for projects in the Government Major Projects Portfolio in its guidance on the role of the senior responsible owner. Working in an agile way changes how you find out what is happening, and you still answer for the result.

The two programmes

Chris Preece designs and teaches both, live on Microsoft Teams with Mural. He works in a central government department today and has trained and coached more than 100 senior civil servants. For one leadership team, Agile Leadership costs £6,500+VAT for up to 8 people and Digital Government costs £6,500+VAT for up to 10.

The two kinds of coaching

Chris does the coaching. He coaches leaders up to Director General level and has not held that post himself. What you say in either kind of coaching stays confidential.

  • Executive coaching, £350+VAT a session

    It is one to one and online, at times that suit you, and open to any SCS or Grade 6 leader. You can use it for one problem, such as a NISTA review or a new programme, or for ongoing support. We describe it on our services page.

  • Senior Leader Coaching, £1,500+VAT a day

    It is for Directors, Directors General and SROs. You meet Chris for half-day sessions, usually monthly or quarterly, one to one or in a group of two or three leaders, online or face to face. We take on those clients from our workshops or by referral, so if you have not been to a workshop, say who referred you when you book a call. Read more about Senior Leader Coaching.

Guides for senior responsible owners

How your department buys

Omnicomplexity Ltd, which trades as Public Sector Agile, is an approved supplier on RM6219, the Learning and Training Services DPS that Government Commercial Agency runs. We accept purchase orders. When we run a programme for your team, public sector clients pay no deposit: we invoice after the programme against your purchase order, payable within 30 days.

Ask a question about RM6219 or purchase orders

Questions people ask

Is there agile training for a senior responsible owner?

Yes. Public Sector Agile teaches Agile Leadership, a one-day programme for senior civil servants who are accountable for delivery and are not agile practitioners. A place costs £995+VAT, or we run it for one leadership team of up to 8 for £6,500+VAT.

What does a senior responsible owner do in an agile programme?

You agree the outcome, tell the team what they can decide alone and take the decisions that fall outside that. GDS also asks senior responsible owners to visit the team regularly and take part in show and tells, so that they can decide quickly.

Which programme suits a senior responsible owner with no digital background?

Working in a Digital Government as a Non-Digital Leader. It is a one-day programme for senior leaders outside the digital profession who are accountable for services with a large digital part, and you need no technical background. A place costs £895+VAT, or we run it for one leadership team of up to 10 for £6,500+VAT.

What should a senior responsible owner ask for in place of a status report?

Ask for one page: what the team is doing now, what comes next and what comes later, with a forecast that carries odds and a list of what the team is not doing. We advise against red, amber and green ratings and percent-complete figures, because both are somebody’s judgement.

Can a senior responsible owner get coaching before an assurance review?

Yes. Executive coaching is one to one and online, costs £350+VAT a session and is open to any SCS or Grade 6 leader, and you can use it for one problem such as a NISTA review. Senior Leader Coaching is for Directors, Directors General and senior responsible owners at £1,500+VAT a day, and we take on those clients from our workshops or by referral.

How does a department pay for a senior responsible owner's training or coaching?

Omnicomplexity Ltd, which trades as Public Sector Agile, is an approved supplier on RM6219, the Learning and Training Services DPS that Government Commercial Agency runs. We accept purchase orders. When we run a programme for your team, public sector clients pay no deposit: we invoice after the programme against your purchase order, payable within 30 days.

Start with a free 30 minute call

You describe your programme, in confidence, and Chris tells you whether we can help. If you would sooner write, tell us which programme you want, how many people and roughly when. We reply with dates and a price, and we aim to reply within one working day.