Questions and answers

What senior leaders and learning teams ask us before they book.

The programmes and coaching

Who are the programmes for?

Senior civil servants at SCS 1 to 3 and Grade 6, and other senior leaders who are accountable for digital, data or technology work without being specialists in it.

Do I need a technical background?

No. We explain every term we use. You learn what to ask a delivery team and what to decide, and you do not need to become a practitioner.

How are the programmes taught?

Online, with Microsoft Teams and Mural, in groups of 8 to 10. We can also run a programme for one senior team, online or face to face at your premises, for £3,950+VAT for a half day or £6,500+VAT for a day.

What does coaching cost and how does it work?

We offer two kinds. Executive coaching is one to one and online, costs £350+VAT a session and is open to any SCS or Grade 6 leader. Senior Leader Coaching is for Directors, Directors General and SROs. It runs in half-day sessions, one to one or in a small group, online or face to face, at £1,500+VAT a day, and we take on those clients from our workshops or by referral. What you say in either stays confidential.

Can I talk to someone before I commit?

Yes. Book a 30 minute call with Chris. It is free.

Who teaches and coaches?

Chris Preece, who coaches SCS and Grade 6 leaders in central government departments and has over 25 years of delivery experience in the public and private sectors.

Buying and paying

Can we buy through a government framework?

Yes. Omnicomplexity Ltd is an approved supplier on RM6219, the Learning and Training Services DPS that Government Commercial Agency runs (it was Crown Commercial Service until 1st April 2026). Your procurement team can call off our services through it.

Can you invoice against a purchase order?

Yes. We raise invoices against a valid purchase order, and government clients can ask to pay by invoice on 30 day terms.

Do your prices include VAT?

No. Our prices are before VAT unless the page says otherwise, and we add VAT to the invoice.

What happens if we need to cancel a place?

More than 14 days before the course you get a full refund or a transfer to another date. Between 7 and 14 days before, you get half back or a free transfer. With less than 7 days to go there is no refund, but you can send someone else in that person’s place.

Assurance

What assurance do you hold?

Omnicomplexity Ltd holds Cyber Essentials certification and is registered with the ICO (C1880609). We hold professional indemnity, public liability and employers’ liability insurance.

Ask us something else

Email [email protected] or use the contact form.