How we assure the quality of our training
If you are checking us as a supplier, read on for how Omnicomplexity Ltd designs, teaches and evaluates its training, and which certifications and insurance we hold.
How we design courses
Chris Preece writes the content of every course. He is a senior practitioner with over 25 years of experience across the public and private sectors, and he currently works inside central government. He designs each course around real government scenarios and aligns it to the Government Digital and Data (GDaD) Profession Capability Framework. We review each course before we run it, and update it when government policy or standards change.
How we use delegate feedback
We ask delegates for structured feedback at the end of every training session, on how they found it and what they learned. Our framework follows Kirkpatrick's evaluation model. Where a client asks us to, we follow up three months later on what delegates changed in their work. We read the feedback after every session and use what we find in the next version of the course materials.
How we keep courses current
We hold an internal retrospective after every programme to find what worked well and what we could improve. We watch for updates to the GDS Service Standard, the GDaD Capability Framework and GDS guidance, so that our content stays current.
Accessibility and inclusion
We design all training so that every delegate can take part. We comply with the Equality Act 2010 and the Public Sector Equality Duty. We make reasonable adjustments when you ask for them, and we design sessions with neurodivergent delegates in mind. We send our EDI policy on request.
Certifications and insurance
Omnicomplexity Ltd holds Cyber Essentials certification and is registered with the ICO (C1880609). We hold professional indemnity, public liability and employers' liability insurance. Chris Preece holds the CSP, PSM, CSM, PAL, PAM and PKI certifications. If you need more detail for a tender or a supplier check, contact us.